Support

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Email Support

For questions, issues, or feedback about our applications and services, please reach out to us:

hello@themelios.dev

Response Time

We typically respond to support requests within 24-48 hours during business days. For urgent issues, please indicate "Urgent" in your subject line.

What to Include

To help us assist you more effectively, please include:

  • A clear description of the issue or question
  • The app or service you're using
  • Device and operating system information (if applicable)
  • Steps to reproduce the issue (if applicable)
  • Screenshots or error messages (if relevant)